Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
Messages for U.S. Citizens

Travel Warning

April 12, 2010

United States Department of State
Bureau of Consular Affairs
Washington, DC 20520

MEXICO

The Department of State has issued this Travel Warning to inform U.S. citizens traveling to and living in Mexico of concerns about the security situation in Mexico, and that the authorized departure of dependents of U.S. government personnel from U.S. consulates in the Northern Mexican border cities of Tijuana, Nogales, Ciudad Juarez, Nuevo Laredo, Monterrey and Matamoros has been extended until May 12. Family members of U.S. government personnel assigned to other areas of Mexico outside the Mexican border states are not affected by this departure measure.  This Travel Warning supersedes the Travel Warning of March 14, 2010, to note the extension of authorized departure.


While millions of U.S. citizens safely visit Mexico each year (including tens of thousands who cross the land border daily for study, tourism or business and nearly one million U.S. citizens who live in Mexico), violence in the country has increased.  It is imperative that U.S. citizens understand the risks in Mexico, how best to avoid dangerous situations, and who to contact if victimized.  Common-sense precautions such as visiting only legitimate business and tourist areas during daylight hours, and avoiding areas where prostitution and drug dealing might occur, can help ensure that travel to Mexico is safe and enjoyable.

Recent violent attacks have prompted the U.S. Embassy to urge U.S. citizens to delay unnecessary travel to parts of Durango, Coahuila and Chihuahua states(see details below) and advise U.S. citizens residing or traveling in those areas to exercise extreme caution.  Drug cartels and associated criminal elements have retaliated violently against individuals who speak out against them or whom they otherwise view as a threat to their organizations. These attacks include the abduction and murder of two resident U.S. citizens in Chihuahua.

Violence Along the U.S. - Mexico Border

Mexican drug cartels are engaged in violent conflict - both among themselves and with Mexican security services - for control of narcotics trafficking routes along the U.S.-Mexico border.  To combat violence, the government of Mexico has deployed military troops throughout the country.  U.S. citizens should cooperate fully with official checkpoints when traveling on Mexican highways.

Some recent confrontations between Mexican authorities and drug cartel members have resembled small-unit combat, with cartels employing automatic weapons and grenades.  Large firefights have taken place in towns and cities across Mexico, but occur mostly in northern Mexico, including Ciudad Juarez, Tijuana, Chihuahua City, Nogales, Matamoros, Reynosa and Monterrey.  During some of these incidents, U.S. citizens have been trapped and temporarily prevented from leaving the area.  The U.S. Mission in Mexico currently restricts its U.S. government employees’ travel within the state of Durango, the northwest quadrant of the state of Chihuahua and an area southeast of Ciudad Juarez, and all parts of the state of Coahuila south of Mexican Highways 25 and 22 and the Alamos River.  This restriction was implemented in light of a recent increase in assaults, murders, and kidnappings in those three states. 

The situation in northern Mexico remains fluid; the location and timing of future armed engagements cannot be predicted.  Recently, the cities of Durango and Gomez Palacio in the state of Durango, and the area known as “La Laguna” in the state of Coahuila, which includes the city of Torreon, experienced sharp increases in violence.  In late 2009 and early 2010, four visiting U.S. citizens were murdered in Gomez Palacio, Durango.  These and several other unsolved murders in the state of Durango have caused particular concern.

A number of areas along the border continue to experience a rapid growth in crime.  Robberies, homicides, petty thefts, and carjackings have all increased over the last year across Mexico, with notable spikes in Chihuahua, Sinaloa, and northern Baja California.  Ciudad Juarez, Tijuana and Nogales are among the cities that have experienced public shootouts during daylight hours in shopping centers and other public venues.  Criminals have followed and harassed U.S. citizens traveling in their vehicles in border areas including Nuevo Laredo, Matamoros, and Tijuana.  Travelers on the highways between Monterrey and other parts of Mexico to the United States (notably through Nuevo Laredo and Matamoros) have been targeted for robbery and violence and have also inadvertently been caught in incidents of gunfire between criminals and Mexican law enforcement.  Such incidents are more likely to occur at night but may occur at any time.

The situation in the state of Chihuahua, specifically Ciudad Juarez, is of special concern.   The U.S. Consulate General recommends that American citizens defer non-essential travel to the Guadalupe Bravo area southeast of Ciudad Juarez and to the northwest quarter of the state of  Chihuahua including the city of Nuevo Casas Grandes and surrounding communities.  From the United States, these areas are often reached through the Columbus, NM, and Fabens and Fort Hancock, TX, ports of entry.  In both areas, American citizens have been victims of drug-related violence.

Mexican authorities report that more than 2,600 people were killed in Ciudad Juarez in 2009.  Additionally, this city of 1.3 million people experienced more than 16,000 car thefts and 1,900 carjackings in 2009.  U.S. citizens should pay close attention to their surroundings while traveling in Ciudad Juarez, avoid isolated locations during late night and early morning hours, and remain alert to news reports.  Visa and other service seekers visiting the Consulate are encouraged to make arrangements to pay for those services using a non-cash method.

U.S. citizens are urged to be alert to safety and security concerns when visiting the border region.  Criminals are armed with a wide array of sophisticated weapons.  In some cases, assailants have worn full or partial police or military uniforms and have used vehicles that resemble police vehicles.  While most crime victims are Mexican citizens, the uncertain security situation poses serious risks for U.S. citizens as well.  U.S. citizen victims of crime in Mexico are urged to contact the consular section of the nearest U.S. consulate or Embassy for advice and assistance. Contact information is provided at the end of this message.

Crime and Violence Throughout Mexico

U.S. citizens traveling throughout Mexico should exercise caution in unfamiliar areas and be aware of their surroundings at all times.  Bystanders have been injured or killed in violent attacks in cities across the country, demonstrating the heightened risk of violence in public places. In recent years, dozens of U.S. citizens living in Mexico have been kidnapped and most of their cases remain unsolved.  U.S. citizens who believe they are being targeted for kidnapping or other crimes should notify Mexican law enforcement officials and the U.S. Embassy in Mexico City or the nearest U.S. consulate as soon as possible.  Any U.S. visitor who suspects they are a target should consider returning to the United States immediately.  U.S. citizens should be aware that many cases of violent crime are never resolved by Mexican law enforcement, and the U.S. government has no authority to investigate crimes committed in Mexico.

U.S. citizens should make every attempt to travel on main roads during daylight hours, particularly the toll ("cuota") roads, which generally are more secure.  When warranted, the U.S. Embassy and consulates advise their employees as well as private U.S. citizens to avoid certain areas, abstain from driving on certain roads because of dangerous conditions or criminal activity, or recommend driving during daylight hours only.  When this happens, the Embassy or the affected consulate will alert the local U.S. citizen Warden network and post the information on their respective websites, indicating the nature of the concern and the expected time period for which the restriction will remain in place. 

U.S. citizen visitors are encouraged to stay in the well-known tourist areas.  Travelers should leave their itinerary with a friend or family member not traveling with them, avoid traveling alone, and check with their cellular phone service providers prior to departure to confirm that their cell phone is capable of roaming on GSM or 3G international networks.  Do not display expensive-looking jewelry, large amounts of money, or other valuable items.  Travelers to remote or isolated hunting or fishing venues should be aware of their distance from appropriate medical, law enforcement, and consular services in an emergency situation. 

Demonstrations and Large Public Gatherings

Demonstrations occur frequently throughout Mexico and usually are peaceful.  However, even demonstrations intended to be peaceful can turn confrontational and escalate to violence unexpectedly.  Violent demonstrations have resulted in deaths, including that of an American citizen in Oaxaca in 2006.  In 2008, a Mexican Independence Day celebration was the target of a violent attack.  During demonstrations or law enforcement operations, U.S. citizens are advised to remain in their homes or hotels, avoid large crowds, and avoid the downtown and surrounding areas.  Since the timing and routes of scheduled marches and demonstrations are always subject to change, U.S. citizens should monitor local media sources for new developments and exercise extreme caution while within the vicinity of protests. 

The Mexican Constitution prohibits political activities by foreigners, and such actions may result in detention and/or deportation.  U.S. citizens are therefore advised to avoid participating in demonstrations or other activities that might be deemed political by Mexican authorities.  As is always the case in any large gathering, U.S. citizens should remain alert to their surroundings.

Further Information

For more detailed information on staying safe in Mexico, please see the Mexico Country Specific Information.  Information on security and travel to popular tourist destinations is also provided in the publication: "Spring Break in Mexico- Know Before You Go!!"

For the latest security information, U.S. citizens traveling abroad should regularly monitor the Department's internet website where the current Worldwide Caution, Travel Warnings, and Travel Alerts can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada, or, for callers from Mexico, a regular toll line at 001-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website at Smart Traveler Enrollment Program (STEP).

For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or the closest U.S. Consulate.  The numbers provided below for the Embassy and Consulates are available around the clock.  The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000.  You may also contact the Embassy by e-mail at: ACSMexicoCity@state.gov The Embassy's internet address is http://mexico.usembassy.gov/.

Consulates (with consular districts):

Ciudad Juarez (Chihuahua): Paseo de la Victoria 3650, tel. (011)(52)(656) 227-3000.

Guadalajara (Nayarit, Jalisco, Aguas Calientes, and Colima): Progreso 175, telephone (011)(52)(333) 268-2100.

Hermosillo (Sinaloa and the southern part of the state of Sonora): Avenida Monterrey 141, telephone (011)(52)(662) 289-3500.

Matamoros (the southern part of Tamaulipas with the exception of the city of Tampico): Avenida Primera 2002, telephone (011)(52)(868) 812-4402.

Merida (Campeche, Yucatan, and Quintana Roo): Calle 60 no. 338-K x 29 y 31, Col. Alcala Martin, Merida, Yucatan, Mexico 97050, telephone (011)(52)(999) 942-5700 or 202-250-3711 (U.S. number).

Monterrey (Nuevo Leon, Durango, Zacatecas, San Luis Potosi, and the southern part of Coahuila): Avenida Constitucion 411 Poniente, telephone (011)(52)(818) 047-3100.

Nogales (the northern part of Sonora): Calle San Jose, Nogales, Sonora, telephone (011)(52)(631) 311-8150.

Nuevo Laredo (the northern part of Coahuila and the northwestern part of Tamaulipas): Calle Allende 3330, col. Jardin, telephone (011)(52)(867) 714-0512.

Tijuana (Baja California Norte and Baja California Sur): Tapachula 96, telephone (011)(52)(664) 622-7400.

All other Mexican states, and the Federal District of Mexico City, are part of the Embassy’s consular district.

Consular Agencies:

Acapulco: Hotel Continental Emporio, Costera Miguel Aleman 121 - local 14, telephone (011)(52)(744) 484-0300 or (011)(52)(744) 469-0556.

Cabo San Lucas: Blvd. Marina local c-4, Plaza Nautica, col. Centro, telephone (011)(52)(624) 143-3566.

Cancún:  Blvd. Kukulcan Km 13 ZH, Torre La Europea, Despacho 301, telephone (011)(52)(998) 883-0272 or,  202-640-2511 (a U.S. number).

Ciudad Acuña:  Closed until further notice.

Cozumel:  Plaza Villa Mar en el Centro, Plaza Principal, (Parque Juárez between Melgar and 5th ave.) 2nd floor, locales #8 and 9, telephone (011)(52)(987) 872-4574 or,  202-459-4661 (a U.S. number).

Ixtapa/Zihuatanejo:  Hotel Fontan, Blvd. Ixtapa, telephone (011)(52)(755) 553-2100.

Mazatlán:  Playa Gaviotas #202, Zona Dorada, telephone (011)(52)(669) 916-5889.

Oaxaca:  Macedonio Alcalá no. 407, interior 20, telephone (011)(52)(951) 514-3054, (011) (52)(951) 516-2853.

Piedras Negras: Abasolo #211, Zona Centro, Piedras Negras, Coah., Tel. (011)(52)(878) 782-5586.

Playa del Carmen:  "The Palapa,"  Calle 1 Sur, between Avenida 15 and Avenida 20, telephone (011)(52)(984) 873-0303 or 202-370-6708(a U.S. number).

Puerto Vallarta:  Paradise Plaza, Paseo de los Cocoteros #1, Local #4, Interior #17, Nuevo Vallarta, Nayarit, telephone (011)(52)(322) 222-0069.

Reynosa:  Calle Monterrey #390, Esq. Sinaloa, Colonia Rodríguez, telephone: (011)(52)(899) 923 - 9331.

San Luis Potosí:  Edificio "Las Terrazas", Avenida Venustiano Carranza 2076-41, Col. Polanco, telephone: (011)(52)(444) 811-7802/7803.

San Miguel de Allende:  Dr. Hernandez Macias #72, telephone (011)(52)(415) 152-2357 or (011)(52)(415) 152-0068